If you’ve discovered that you can’t unlock your Apple Watch with the connected iPhone’s Touch ID after the update to iOS 14.7, you’re not alone — and Apple is working on a fix.

In a new support document, Apple has noted that some customers can’t unlock their Apple Watch with a Touch ID-equipped phone, like the new iPhone SE. The company doesn’t give a solution to the problem in the support document, but it does provide a work-around.The document says that a passcode entry will still work to unlock the iPhone. Apple also says that, like always, “this is required only one time, as long as you keep your Apple Watch on your wrist. If you forgot your passcode, you need to reset your Apple Watch.”

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