From www.theverge.com
Sony is the latest company to include explicit language for burn-in coverage for an OLED desktop monitor.
Sony is the latest company to include explicit language for burn-in coverage for an OLED desktop monitor.
Image: Sony
Umar Shakir is a news writer fond of the electric vehicle lifestyle and things that plug in via USB-C. He spent over 15 years in IT support before joining The Verge.
Sony is upping the limited warranty on some InZone gaming monitors to three years and is tossing in OLED burn-in coverage for the 27-inch M10S. The company announced the additional coverage today after launching both the InZone M10S OLED and M9 II LED in September with only one-year limited warranties out of the box. Sony says other than that, the limited warranties remain as they were.
Manufacturers have long been averse to talking about burn-in or have outright categorized the phenomenon as “normal use,” denying warranty claims to fix it on various panel types. However, OLEDs have historically been more susceptible to burn-in, especially when used with many static images like those from a PC. In recent years, OLED has improved to be less sensitive to burn-ins.
Sony is the latest in a trend of manufacturers adding burn-in coverage. Alienware was one of the first to specifically include OLED burn-in within its three-year coverage on the QD-OLED monitor launched in 2022, and for its latest 27-inch 4K model coming this year. And in 2023, The Verge’s Sean Hollister asked LG to explicitly warrant the company’s OLED monitors against burn-in and they agreed and changed their verbiage.
Since then, companies like MSI and Asus have also pledged to cover OLED burn-in on some models, including their latest ones (in some countries). It’s important to research the warranty included in the model you’re buying to determine whether burn-in coverage is included. For instance, Samsung’s website shows a general policy for its warranty that excludes burn-ins, however, an online rep confirmed it does cover it on a 32-inch Odyssey OLED G8. However, the company still hasn’t clarified if burn-ins are covered for its latest 27-inch Odyssey OLED G8 gaming monitor.
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